My upper lip frenulum rubs against the FaceFormer®. What to do?

Question

My upper lip frenulum has grown far downwards. That’s why the FaceFormer rubs me sore at this point. I just don’t want to use scissors or scalpel to enlarge the neckline, because I don’t know whether this produces edges that irritate the sensitive oral mucosa. What can I do?

Answer

On the mouth shield (membrane), on one side in the middle, at the level of the lip frenulum, there is a small marked triangle. This is specially designed for cutting out. Please make the cutout as exact as possible with a fine, very sharp pair of scissors. Then the problem should be solved.

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